September 2012
Intermediate to advanced
303 pages
8h 51m
English
Content preview from The Connected Company
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Chapter 16. How connected companies learn
You can’t make a recipe for something as complicated as surgery. Instead, you can make a recipe for how to have a team that’s prepared for the unexpected.
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Connected companies grow and learn over time. Like all life forms and complex systems, their growth is governed by natural rhythms and patterns. As individuals and teams learn, they must find ways to share their knowledge with the larger community. As communities learn, platforms must learn how to support them.
The Growth Spiral
All learning and improvement begins with action. For example, as a child, you might touch a hot stove. Action leads to feedback and discovery: in this case, you discover that the action led to pain, burning, and discomfort. Based on this feedback, you start thinking about new ways of interacting with your environment. Based on your reflection, you start to do things differently. Over time, this leads you closer and closer to your ideal relationship with your surroundings.
The entire process is a growth spiral called successive approximation. Successive approximation is the secret sauce that makes methods like agile programming work so well. It’s the same process that is at work when you have a conversation.
Successive approximation works because—unlike many business thinking, planning, and execution activities—it’s easy and natural. We do it instinctively. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.