Acknowledgements
I would like to acknowledge my two wonderful and loving daughters for their unconditional support and love: Sara Reading and Samantha Lewis who support and encourage me in everything I do.
I would like to give a huge thank you to every one of you who have bought this book, and The Definitive Personal Assistant & Secretarial Handbook.
I would also like to thank all those who have hired me to speak at conferences and workshops around the world. I have thoroughly enjoyed meeting everyone and having the opportunity to work in so many different cultures and with so many different personalities. The interaction of all assistants has been amazing and also useful as I continually learn and grow with the knowledge I gain from you.
I would ...
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