November 2021
Intermediate to advanced
320 pages
8h 17m
English
Emotional intelligence (EI) is the ability to perceive, manage (by understanding what your emotions are telling you) and regulate your own emotions for the best outcome in different situations and to be able to understand the emotions of others. Using your emotional intelligence means you can make informed decisions about what matters to you most, you can empathize with others, communicate effectively, build strong relationships, overcome challenges, defuse conflict and relieve stress. The skill of emotional intelligence can be learned and developed and is critical to have for personal and professional success.
Exercising our emotional intelligence makes a difference to how we think, speak, behave and our ...
Read now
Unlock full access