Index

A City Discount:

cross-selling, 30

DeepAnalysis software, 30

development of, 5, 25–27

Featured Plus auction, 31

gallery listings, 31

inventory sources, 28

Keyword Program, 33

links, 30–32

listings, 27–28, 31

opening bids, 28–29

shipping and handling, 32, 34–35

Activity-cost analysis, 224, 229

Adams, Randy, 37–40, 232

Advanced Search feature, 19

Advertising, 177–178

Amazon zShops and Marketplace, 122, 236

Andale software, 163–164, 230, 235–236

Annual auction sales, by category, 6

Antiques, 20

Application program interface (API), 74–75

“As is” sales, 27

Auction completion rate, 128

Auction listing, see Listing(s)

Auction management software:

Andale, 163–164, 230, 235–236

benefits of, generally, 106, 108–109, 111, 198

ChannelAdvisor, 83, 87–88, 132, 171, 189–190, 198, 235

SpareDollar, 198, 235

Turbo Lister, 10, 235

Vendio, 198, 236

Auction psychology, 10–11

AuctionDrop:

business plan, 41

development of, 37–39, 162

growth strategy, 38–39

opening bids, 44

photographs, 40

premium service, 44

pricing strategy, 42

processing system, 39–40

product description, 40–41

product selection, 39–40, 42–44

quality control, 39

UPS partnership, 39, 41, 43, 46

AuctionHere software, 109, 111

AuctionWatch, 198

Auctionworks software, 61–62

Audio tour, 18

Authentication process, 46, 199–200

Authorize.net, 236

Automation, 231

Bar-coding technology, 211

Belleek, 40–41

Bid-to-item ratio, 230

Bidders/customers, relationship with, 49, 52–53, 55, 57

Bidding process:

Dutch auctions, 157

feedback score, ...

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