The Effective Manager

Index

A

• Address Deadline, Quality, and Reporting Standards (Delegation Model Step 5)
• agenda for One On Ones (O3s)
  • “agenda fascism”
  • “big-picture” discussions
  • directs’ portion of meeting
  • directs who are reluctant to talk
  • directs who monopolize meeting
  • 15-15 agenda for PMO3s
  • manager's portion of meeting
  • 10/10/10 format, overview
• alcohol
• alignment, One On Ones (O3s) as
• Allen, David
• anger
• annual performance reviews
• Apple
• Ask (Manager Tools Feedback Model Step 1)
• Ask for More (third critical behavior)
• Ask for Specific Acceptance (Delegation Model Step 3)
• attitude, behavior versus
• Auzenne, Mike

B

• ball analogy, Delegation Cascade and
• behavior, DBQ (Deadline, Behavior, Quality) and
• behavior, feedback about. See Feedback
• “big-picture” discussions
• “Big Rocks, The” (Covey)
• biweekly One On Ones (O3s)
• body language
• brainstorming resources. See Coaching Model
• “busyness,” One On Ones (O3s) and

C

• calendar, controlling,. See also timing
• calling, by managers
• Coaching Model,
  • Collaborate to Brainstorm Resources (Step 2)
  • Collaborate to Create a Plan (Step 3)
  • Collaborate to Set a Goal (Step 1)
  • defined
  • Direct Acts and Reports on Plan (Step 4)
  • overview,
  • timing roll out of
• comfort zone, working beyond
• communication
  • Communicate about Performance (second critical behavior)
  • nonverbal communication
  • One On Ones (O3s) as
  • quantity versus quality of
  • with talkative directs
  • uncommunicative directs
• complaints
  • about One On Ones (O3s)
  • about PMO3s, from team member's manager
• compliance
  • compliance ...