“Functional what?” – a preambleIn a nutshell: two keys and a principleSources of leadership challengesFF Key 1: Responding deliberately rather than reacting habituallyFF Key 2: Building effective relationshipsThe Big Five of FF: Effectiveness in four elements of behaviour plus awarenessWhy Functional Fluency is so widely applicableWherever you are, whatever the timesAs you grow and matureTurning uncertainty into excitementNature, nurture, futureSummary: 3 challenges, 2 keys, 1 principleChapter-by-chapter guide