The Hidden Opportunity in Paradoxes

When faced with impossible choices, organizations that embrace seemingly contradictory options expand the scope of what’s possible.

The Research

The author reviewed relevant academic literature; conducted in-depth interviews with executives, advisers, and intrapreneurs with firsthand experience in organizational paradox; and conducted analysis using systems psychodynamics (a set of tools to study the interaction between structures, norms, and practices of groups and the cognitions, motivations, and emotions of group members) as part of INSEAD’s Executive Master in Change program.

Leading an organization demands that we confront a constant array of choices. Should we invest ...

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