Chapter 5

In-Process Kanban

What Is a Pull System?

  • Production of items as demanded or needed by external and internal customers
  • Production of items as needed by other processes

External and Internal Customers

  • External customers: These are your actual customers purchasing your final product. External customers trigger work in the factory.
    • Dealers, distributors, end users
  • Internal customers: These are manufacturing or support processes in the facility, sending parts, material, and supplies to each other. Internal customers then trigger work within each production process.
  • These processes provide necessary items to each other so they can perform work:
    • Fabrication
    • Painting
    • Assembly
    • Welding
    • Packaging
    • Stockroom or warehouse
    • Production control

Process ...

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