About the Author

Robert Palevich is a full-time professor at Indiana University–Purdue University Fort Wayne, Indiana (IPFW). His teaching areas are E-commerce and B2B, SAP and ERP, Lean Black Belt Six Sigma, Operation Management, Statistics, Discriminant Analysis Linear Programming, and Web Page Design. His research interests are Lean manufacturing and the Lean service industries, Six Sigma and process analysis, RFID, and the sustainable green supply chain.

He is the director of the Business Enterprise Systems and Technology Institute (BEST) at IPFW. The purpose of the BEST Institute is to inform, educate, and help existing companies attract new businesses and industries by creating a center for knowledge management and networking for all the ...

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