The Manager’s Guide to Coaching for Change

The Manager’s Guide to Coaching for Change

by John L. Bennett
Released September 2024
Publisher(s): De Gruyter
ISBN: 9783111003221

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Book description

Winner in the Leadership - Mentoring/Coaching category of the Goody Business Book Awards 2024

We live and work in a world of change. Helping individuals and teams prepare for, respond to, and learn from change are critical for thriving. Managers and leaders at all levels play a vital role in developing talent, increasing performance, and supporting transitions and transformations. This book is about effectively coaching others in your role as a manager-coach. A manager-coach is a person who uses coaching-related knowledge, approaches, and skills to coach team members in the organization who report to them or who have sought their coaching.

In 16 chapters, leaders at all levels, human resource professionals, and graduate students will find research-based, practical approaches to developing talent, improving performance, and supporting transformation. Topics include the change coaching process, theoretical foundations of coaching, use of self in managerial coaching, six coaching skills, how to coach across differences, specialty coaching (peer, team, and executive), ethical considerations for coaching, and continuous development for manager-coaches.

Provides models, frameworks and tools that can be used to coach team members.

Table of contents

  1. Advance Praise
  2. Part I: Foundation for Coaching
    1. Chapter 1 Introduction
      1. What is Coaching?
      2. Why This Book Is Important
      3. Who Will Benefit from This Book
      4. How This Book Is Organized
      5. Helping Relationships
      6. Summary
    2. Chapter 2 Coaching for Change Process
      1. Coaching Readiness
      2. When Coaching Works Best
      3. Manager-Coach and Team Member Relationship
      4. Coaching In the Context of Performance, Development and Transformation
      5. Coaching Processes
      6. Suggestions for More Successful Coaching
      7. Summary
    3. Chapter 3 Theoretical Foundations of Coaching Applied
      1. Frameworks for Coaching
      2. Approaches to Coaching
      3. Frameworks for Personal Response to Change
      4. Mutual Learning
      5. Summary
    4. Chapter 4 Use of Self in Managerial Coaching
      1. The Foundation of Use of Self
      2. Benefits
      3. Ethical Considerations
      4. Strategies for Developing Effective Use of Self
      5. Some Ways to Continue Developing Use of Self in Coaching
      6. Summary
  3. Part II: Coaching Skills
    1. Chapter 5 Coaching Skills: An Overview
      1. Coaching Competencies
      2. Essential Coaching Skills
      3. Axioms for Change Coaching
      4. Summary
    2. Chapter 6 Coaching Skill: Providing Feedback
      1. Fostering a Feedback-Rich Culture
      2. An Approach to Delivering Feedback
      3. Delivering Feedback
      4. Confrontation and Unpleasant Messages
      5. Responding to Feedback
      6. Points to Remember
      7. Summary
    3. Chapter 7 Coaching Skill: Listening for Understanding
      1. Challenges to Listening
      2. Techniques to Enhance Listening
      3. Effective Listening: Manager-Coach
      4. Summary
    4. Chapter 8 Coaching Skill: Asking Powerful Questions
      1. The Power of Asking Questions
      2. Linking Questions and the Change Coaching Process
      3. Challenges to Asking Questions
      4. Summary
    5. Chapter 9 Coaching Skill: Reframing
      1. Summary
    6. Chapter 10 Coaching Skill: Providing Insights
      1. Providing Insights: Defined
      2. Preparing to Provide Insights
      3. Example of Providing Insight
      4. Summary
    7. Chapter 11 Coaching Skill: Developing Support
      1. Significance of Developing Support in Managerial Coaching
      2. Key Components of Building Support
      3. Challenges in Developing Support
      4. Core Principles of Developing Support
      5. Helping Team Members Seek Support
      6. Strategies for Implementing and Developing Support
      7. Summary
    8. Chapter 12 Integrating Coaching Skills into the Process
      1. Challenges of Helping
      2. Powerful Lessons and Impactful Shifts
      3. Principles of Manager-Coaches
      4. Case Examples
      5. Summary
  4. Part III: Special Considerations
    1. Chapter 13 Coaching Across Differences
      1. Opportunities for Coaching Across Differences
      2. Challenges of Coaching Across Differences
      3. Key Terms and Concepts
      4. Dominant and Subordinated Identities
      5. Practical Strategies for Coaching Across Differences
      6. Summary
    2. Chapter 14 Specialty Coaching
      1. Coaching Peers
      2. Coaching Teams
      3. External Coaching
      4. Summary
    3. Chapter 15 Ethical Considerations of Coaching
      1. Ethical Frameworks that Inform Change Coaching
      2. Potential Ethical Challenges Manager-Coaches Face
      3. Ethical Decision-making Questions
      4. Ethical Frameworks in Professional Coaching
      5. Suggestions for Ethical Coaching
      6. Summary
    4. Chapter 16 Continuous Development: Managers Leading the Way
      1. Principles of Continuous Improvement and Development
      2. Strategies for Continuous Improvement and Development
      3. Mastery Model Applied to the Manager-Coach
      4. Actions to Support the Development of Mastery
      5. Rolfe’s Model of Reflection
      6. Summary
  5. Appendices
    1. Appendix A 100+ Scenarios for Coaching
    2. Appendix B Self-Awareness Outcomes Questionnaire
    3. Appendix C Skills-Focused Coaching Questions
      1. Listening for Understanding
      2. Providing Feedback
      3. Reframing
      4. Providing Insight
      5. Building Support
    4. Appendix D Coaching Case Example 3
    5. Appendix E Coaching Case Example 4
  6. Glossary of Terms
  7. References
  8. About the Author
  9. Index

Product information

  • Title: The Manager’s Guide to Coaching for Change
  • Author(s): John L. Bennett
  • Release date: September 2024
  • Publisher(s): De Gruyter
  • ISBN: 9783111003221