August 2008
Intermediate to advanced
160 pages
2h 23m
English
book
The One-Page Project Manager for IT Projects: Communicate and Manage Any Project With A Single Sheet of Paper
by Clark A. Campbell
Content preview from The One-Page Project Manager for IT Projects: Communicate and Manage Any Project With A Single Sheet of PaperBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 8. ISO 9000: Getting Certified
O.C. Tanner had the most advanced quality management systems in our industry. I'm not just saying that; we had statistics that backed up this claim. No question, we were the quality leader. But our competition had something we did not have, namely an ISO 9001:2000 certification. Even though our quality metrics exceeded our competitors, lacking this certification put us at a competitive disadvantage. We decided it would be prudent to secure an ISO 9001:2000 certification. Internally, we called the project ISO 9000—a kind of generic name for the type of certification we were seeking. ISO 9001:2000 is part of the family of the ISO 9000 certifications.
Strictly speaking, ISO 9000 certification is not an IT project. I included it in this book because it has a technical orientation and, in addition, ISO projects typically include IT processes.
ISO CERTIFICATION: WHAT IT IS
For those unfamiliar with ISO certifications, let me briefly explain them. The organization that oversees ISO certifications is the International Organization for Standardization, founded in 1947 and based in Geneva, Switzerland. ISO seeks to establish standards within industries that are benchmarks by which organizations can measure themselves. Typically, these standards are technically oriented.
There are various ISO standards. The two best known are ISO 9000 and ISO 14000, with the former addressing quality issues and the latter addressing environmental standards.
The ISO 9001:2000 ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.