9 YOU MATTER
Act as if what you do makes a difference. It does.
—WILLIAM JAMES
A startup CEO approached me after a workshop and asked, “What if I don’t feel like I matter?” Her question is one you, too, may have.
So far, we’ve explored the skills and practices necessary to show others how they’re significant. But to take these actions, you must believe that you matter. You must believe that by using the skills in this book, you can and will make a difference where you are. You can’t change how others treat you. But you can learn to see your significance by focusing on the unique difference you make in others’ lives daily.
And you do make a difference. Remember what we’ve seen in this book: A supervisor transformed a custodian’s career ...
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