Contents
Clive Shepherd
2 Getting the Business on Board
Laura Overton
3 Build In-House, Buy Off-the-Shelf or Outsource?
Jane Bozarth
4 Production Processes – Making it Happen!
Lars Hyland
Rob Hubbard
Julie Wedgwood
7 Informal and Social Learning
Jane Hart
8 Facilitating Live Online Learning
Colin Steed
Clark Quinn
Ben Betts
Charles Jennings
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