O'Reilly logo

The Star Factor by Richard Grbavac, William Seidman

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

images

FOLLOW YOUR STARS TO A BRIGHT FUTURE

UNDERSTANDING THE STEPS TO AFFIRMATIVE LEADERSHIP AND THE SCIENCES BEHIND THEM

QuickBurger was in fourth place in the industry and could not compete with the top three in terms of products or pricing. But Paul, the executive vice president of operations, believed they could outperform the competition. If all of their regional, district, and restaurant managers became as effective in leading their teams as the star performers, QuickBurger could create and sustain a culture of extraordinary guest service that would propel them to first place.

What would it mean to you and your organization if everyone became ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required