The Whistleblowing Guide

Index

•  
• abductive analysis 167–8
• academic literature 139–42
• accountability, lack of 45, 94
• accounting practices, ethically questionable 44–5
• Adobor, H., trust in organizations 108
• adverse events, hospital patients in the UK 68
• advice lines, independent 51, 55, 71, 102, 103, 143
• Alford, C. F 15
• Anechiarico, F., efficiency cost of speaking up 97
• anonymous concerns, barrier to responsiveness 106–107, 123, 133
• attitudes
  • to responding 134
  • to speaking up 132
• Australia
  • Donkin et al., reporting sequence 89, 90, 92
  • Lenanne's research on retaliation 17–19
  • Smith and Brown's public sector research 27, 33, 87
•  
• banking sector 42–6
  • best practices 54–5
  • case study 50–4
  • speak‐out in 46–50
• barriers to responsiveness 106, 132–3
  • anonymous concerns 106–107
  • invisibility of response 105
  • legal limitations 107–108
  • strategies to circumvent 133–4
• barriers to speaking up
  • ‘culture of silence’ 117
  • policy inconsistency, NHS 69
  • retaliation, banking sector 46–9
• behavioural trust 31–2
• best practices
  • banking organisation 54–5, 143
  • engineering firm 66, 143–4
  • NHS Trust 76, 144
• Bird, F. B., ‘muted conscience’ 11, 94
• Boisjoly, Roger 60
• Bolsin, Dr. Stephen 69–70
• Bristol Royal Infirmary (BRI), paediatric heart surgery scandal 69–70
• Butler, Judith 29–30
•  
• Canada, engineering graduates' ritual 57–8
• Care Quality Commission (CQC), UK 5, 14, 70, 71, 72
• Challenger space shuttle disaster 60, 166
• ‘champions’ for internal reporting 14, 34–5
• channels for speaking up
  • email 104, 107, 133
  • external independent advice 102, 143