The Winning Factor

Index

Abdul-Jabbar, Kareem, 2

active awareness, 73–74, 82

active listening, 37–43, 153–154

components, 38–39

Adair, Margo, Working Inside Out, 112

adversity, 20, 156–186

anticipating, 162–169

creating, 184–185

creating to test resilience, 177–184

and performance, 160–162

perspective and, 165–169

preparation for, 164

recognizing importance, 7–8

reframing, 171–176

what it is, 159

in work environment, 180–184

Allaire, Paul, 47

Assagioli, Roberto, 53, 74, 81

assumptions, and blocks, 139

Autry, James, Love and Profit: The Art of Caring Leadership, 65–66

awareness, 34, 51–52, 165

active, 73–74, 82

levels of, 72

raising, 70–73

Bach, Richard, Illusions, 60

Bailey, Tonya Buford, 169

Bargnani, Andrea, 142

Baumgartner, Peggy, 142

Beaulieu, Marco, 24,