Chapter 6

Application of BEST Quick Scan Tool on Case Studies

As stated in Chapter 2, the BEST-method can be used in two ways:

  1. 1. The tool provides an assessment as to what extent the process highlighted is a Best Practice. The approach, the results, and the process management are each assessed.
  2. 2. It provides an approximate verification that the description contains all the characteristics of a Best Practice and can be effectively used as a benchmark for comparison and improvement.

As noted in previous chapters, the authors must base any assessment using the BEST-tool on the evidence presented, i.e. the material available in texts and on websites from which the examples are drawn. Although we expect that these companies have substantially ...

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