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1. Introduction to Successful Videoconferencing
The Purpose of This Book
What is Videoconferencing?
The First Steps
The Inside Track
Key Issues and Trends
H.323 and Packet-Switched Networks
Set-top Systems Versus Desktop Conferencing
The Role of Telecommunications Service Providers
Pay Me Now—Or Pay Me Later
Operations and Network Management
The Human Factors
2. Videoconferencing Applications
General Business Applications
Sales and Marketing
Georgia’s Statewide System
Justice for All
Banking and Financial ...