Virtual EI (HBR Emotional Intelligence Series)
by Harvard Business Review, Amy C. Edmondson, Mark Mortensen, Heidi K. Gardner, Amanda Sinclair
Contents
1. WFH Is Corroding Our Trust in Each Other
Rebuild—and maintain—relationships.
By Mark Mortensen and Heidi K. Gardner
2. What Psychological Safety Looks Like in a Hybrid Workplace
When we can’t share our whole selves, work suffers.
By Amy C. Edmondson and Mark Mortensen
3. Write Down Your Team’s Unwritten Rules
It’s okay to . . . document things like what your work styles are and how you’ll communicate.
By Liz Fosslien and Mollie West Duffy
4. The Endless Digital Workday
Stay connected when you’re always on—even if you’re not always on together.
By Arjun Narayan, Rohan Narayana Murty, Rajath B. Das, and Scott Duke Kominers
5. Find Your Focus and Stop Zoning Out in Zoom Meetings
Tune in and get engaged.
By Sarah Gershman
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