Visible Knowledge for Flawless Design

Chapter 2

How to Create Visible Knowledge

As shown in Chapter 1, using visible knowledge can dramatically improve your development process. But it is now time for the hard part: creating the knowledge. Then, in Chapter 3, we’ll move to the larger issues of how to manage it and how to change your organization.

A special note for managers: This chapter is built around a simple mechanical engineering example, and it may be difficult if you don’t have mechanical engineering skills. You can get by without really working through the exercises—if you are going to let someone else teach your people how to create visible knowledge. But, if you supervise engineers or product developers, you should learn the methods and teach them yourself. Whether you ...