September 2002
Intermediate to advanced
224 pages
4h 59m
English
Content preview from Voice-Enabling the Data Network: H.323, MGCP, SIP, QoS, SLAs, and SecurityBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Chapter 9. Network Management: Maintaining an SLA
This chapter discusses the procedures and mechanisms necessary to sustain the appropriate level of service in a VoIP network. Network management is an important aspect of this process. Network Management performs multiple functions that are categorized as follows:
Fault management
Configuration management
Accounting management
Performance management
Security management
These different management functions are collectively called FCAPS and are normally present at all layers of the TMN framework (discussed in the next section).
Performance management and fault management functions are important in supporting an SLA. Performance management has the task of determining how the network performs, and fault management ...
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