Introduction
Voice over Internet Protocol (VoIP) has been popular in the telecommunications world since its emergence in the late 90s, as a new technology transporting multimedia over the IP network. In this book, the multimedia (or rich media) includes not only voice, but also video, instant message, presence data, and fax data over the IP network.
Today people commonly make phone calls with IP phones or client software (such as Skype or iChat) on their computer, or send instant messages to their friends. This gives them convenience and cost savings. Many telecommunications companies and other organizations have been switching their legacy phone infrastructure to a VoIP network, which reduces costs for lines, equipment, manpower, and maintenance. ...
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