88 WebSphere and .Net Interoperability Using Web Services
for selection are based on response time, priority of assessment, ranking of
assessor and availability to perform assessment.
Activity 4 - Request assessment
The system send the full claim details to the selected external assessor.
Activity 5 - Receive Assessment report
When the assessment report is returned, store the report reference in the claims
document management system, and return control to the main claims system
with a response that the assessor activity is complete. If the report is not received
within the date and time agreed, an exception should be generated and again
displayed on the claim handler’s work-list.
At any point in the process, the claims handler should be able ...