Index

A

Abilities, 115

Absolutes, avoiding, 70, 91

Accommodators, 142

Achievements, reviewing, 48

Action verbs, 17, 26, 27

Active experimentation, 142

Active listening, 73–74

Adaptability, 32

Age Discrimination in Employment Act, 89

Agendas for appraisal meetings, 55–56, 62

Agendas for coaching sessions, 156

Aggressive questions, 61

Americans with Disabilities Act 1990, 89

Analysis-level objectives, 27

Annual appraisals, 83–84

Application-level objectives, 27

Appraisal meetings (see Meetings)

Appreciation memos, 100

Aptitudes, 115 (See also Potential)

Assimilators, 143

Assumptions, avoiding, 102

Attainable goals, 17, 18

Attitude, 83, 120–123

Attribution bias, 51

Auditory learners, 141

Average performance, 52

B

Bacal, Robert, 4, 19, 45–46, 53 ...

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