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You Can't Market Manure at Lunchtime
book

You Can't Market Manure at Lunchtime

by Maisie Ganzler
April 2024
Beginner
272 pages
6h 4m
English
Harvard Business Review Press
Audiobook available
Content preview from You Can't Market Manure at Lunchtime

Lesson Five

How to Tell Your Story

For the pilot launch of Bon Appétit’s Circle of Responsibility marketing campaign highlighting our sustainability initiatives, I had a big poster-sized board made blaring the headline “Circle of Responsibility” and the program mantra, “At Bon Appétit, we take a macro view of wellness. We believe a healthy environment, community, and menu are all vital to the well-being of our guests.” I also printed trifold brochures detailing our commitments to the environment, community, and personal health and had them all placed at the entrance to a café at a busy corporate campus.

During a focus group of frequent café guests, I started by asking if they were interested in corporate social responsibility, environmental ...

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Publisher Resources

ISBN: 9781647825683