book

Systemic Thinking for Public Managers

Name: Systemic Thinking for Public Managers
ISBN: 9781040019795

by Sheila Murphy, Tracey Regenold, Philip Reed

April 2024

Intermediate to advanced

160 pages

4h 47m

English

Routledge

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Cover
Half Title
Title
Copyright
Dedication
Contents
Preface
1 Introduction
Systemic ThinkingSystems ThinkingCritical ThinkingDesign ThinkingVibrant OrganizationsSocial Systems and Their Public ManagersSystemic Thinking and Sustainability in the Public SectorFive Practices for Creating a Vibrant OrganizationThe Process of PracticingFour Steps of ImplementationReferences
2 Depicting the System
About the PracticeThe Process of Depicting the SystemCase Study: A College Dean Struggles With Planning in a Rural DistrictNon-systemic ApproachSystemic ApproachToolsCATWOE Analysis ToolFour Steps to Developing a System Definition ToolEight Rules for Visualizing Your System Definition ToolExamples of System MappingChapter SummaryPracticing the PracticeExploring Approaches to Depicting the System (See Case Study)Identifying the Elements of Your System (See Table 2.1 and Figure 2.2)Developing Your System Definition (See Figure 2.3)Visualizing Your System (See Figure 2.4)Reflecting on Practicing the PracticeRecommended ReadingsReferences
3 Evaluating the System
About the PracticeThe Viable System ModelConducting Systemic Evaluation Using the Six FunctionsCase Study: A Town Manager Faces Challenges With Evaluating PerformanceNon-systemic ApproachSystemic ApproachToolsFormative Feedback Loops ToolSystems Analysis ToolChapter SummaryPracticing the PracticeExploring Approaches to Evaluating the System (See Case Study)Establishing Common Understanding of Systemic Evaluation (See Figure 3.2)Applying Systemic Evaluation (See Figure 3.3)Reflecting on Practicing the PracticeRecommended ReadingsReferences

4 Collaborating Within and Across Systems
About the PracticeAdditional Obstacles to CollaboratingManaging Systemic CollaborationDeveloping RelationshipsCase Study: A Nonprofit Executive Director Addresses HomelessnessNon-systemic ApproachSystemic ApproachToolsSocial Capital Mapping ToolProject Roles ToolMeeting Management Checklist ToolChapter SummaryPracticing the PracticeExploring Approaches to Collaborating Within and Across Systems (See Case Study)Expanding System Partnerships (See Figure 4.3)Designing Project Roles (See Figure 4.4)Optimizing Meetings (See Figure 4.5)Reflecting on Practicing the PracticeRecommended ReadingsReferences
5 Developing a Systemic Culture
About the PracticeStructureCulturePerformance CultureSystemic CultureDeveloping a Systemic CultureCase Study: A State Child Welfare Manager Addresses the Need for ChangeNon-systemic ApproachSystemic ApproachToolsThe Social System Survey ToolThe Social System Scorecard ToolThe Systemic Knowledge Wheel ToolChapter SummaryPracticing the PracticeExploring Approaches to Developing a Systemic Culture (See Case Study)Supporting Systemic Culture Development (See Figures 5.3 and 5.4)Developing Systemic Knowledge: Time Allocation (See Figures 5.5 and 5.6)Reflecting on Practicing the PracticeRecommended ReadingsReferences
6 Designing a Systemic Future
About the PracticeEnacting the Practice of Designing a Systemic FutureCase Study: A County Hospital Administrator Guides the Design of the FutureNon-systemic ApproachSystemic ApproachToolsIdentifying and Transcending Assumptions ToolPrinciples for Systemic Design Thinking ToolImplementation Ideas Checklist ToolChapter SummaryPracticing the PracticeExploring Approaches to Designing a Systemic Future (See Case Study)Reviewing a Current Program With Future Focus (See Figure 6.2)Designing a New Multi-organizational Department (See Figure 6.3)Implementing Ideas (See Figure 6.4)Reflecting on Practicing the PracticeRecommended ReadingsReferences
7 Conclusion
Systemic Thinking in Vibrant OrganizationsThe Five Practices in Vibrant OrganizationsPractice With Tools and Systemic IntegrityThe Empathic Reality of Vibrant OrganizationsReferences
Index

Overview

Offering a pathway to vibrant organizations, this book integrates systems thinking, critical thinking, and design thinking, and provides the tools needed to proactively apply them in the social systems where we live and work.

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