Chapter 1. Understanding Digital Transformation (What is Digital Transformation?)
Business, Technology, Data and People
Let’s start by establishing the overall purpose and scope of digital transformation. In this chapter we learn how business, technology, data and people must all align for a harmonious transformation.
A digital transformation initiative is a genuine attempt to change, upgrade and extend an organization’s business models and technologies so as to enable the organization to:
gain value by significantly improving what it has ...
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