February 2014
Intermediate to advanced
256 pages
6h 49m
English
Content preview from Accountability: The Key to Driving a High-Performance CultureBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,







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INDEX
Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.
Accountability
beginning to address, 19–21
defined, xvii
establishing, as planning benefit, 268
high performance characteristics, 32–34
lack of, in culture funnel, 17–18
lessons from winners, 13–34
as obstacle to overcome, 14–18
Personal Accountability Worksheet, 10, 275
Pledge of Accountability, 104–105, 266
purpose, 1–11
as relationship-based, xiv
SWAT team visit, 116–117, 270–271
as transcendent over borders and industries, xix–xx
we are own worst enemy, xviii–xx, 68
(See also Culture of accountability; ...
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