Agile User Experience Design

Table of contents

1. Cover image
2. Title page
3. Table of Contents
4. Copyright
5. Dedication
6. Introduction
   1. Acknowledgment
7. About the Author
8. Chapter 1. Introduction to Agile
   1. Introduction
   2. Agile Values + UX
   3. Agile Principles + UX
   4. Common Methods
   5. Common Terms
   6. Summary
   7. References
9. Chapter 2. Agile Methods + UX = Agile UX
   1. Introduction
   2. Fitting a UX Peg Into an Agile-Shaped Hole
   3. The UX Work
   4. Summary
   5. References
10. Chapter 3. Case Studies
    1. Introduction
    2. Suzanne O’Kelly, AppNexus
    3. Thyra Rauch, IBM
    4. Archie Miller, Snagajob.com
    5. Carol Smith, Perficient
    6. Kayla Block, PAR Springer Miller
    7. Anonymous 1, at an Enterprise Software Company
    8. Christina York, ITHAKA
    9. Anonymous 2, a Large Desktop Software Company
    10. Austin Govella, Avanande
    11. Josh O’Connor, National Council for the Blind, Ireland
    12. Adrian Howard, Quietstars
    13. Elisa Miller, Senior User Experience Engineer GE Healthcare
    14. Summary
    15. References
11. Chapter 4. Common Success Factors
    1. Introduction
    2. Project Over Process
    3. Team Dynamics
    4. Communication
    5. Define the Big Picture
    6. Training
    7. Adapt and Evolve
    8. Summary
    9. References
12. Chapter 5. Frequently Asked Questions
    1. Introduction
    2. Should we Even be Agile?
    3. How Long Should Sprints Be?
    4. What Deliverables Should UX Produce?
    5. How Should the UX Team Fit in With the Development Sprints?
    6. How do you Get Developers to Talk About the Design of One Thing While They are Busy Implementing Another?
    7. What if UX Team Members have to Support more than one Project?
    8. How do we Fit User Research into the Sprint Cycle?
    9. What if the Team Claims to be Agile, but Agile Values are Nowhere to be Seen?
    10. What if the Team is not Colocated?
    11. What do i do When Someone Uses “That’s not Agile” As a Reason not to do Something?
    12. How Does the UX Team Plan and Research for the Next Release?
    13. How do you Manage Internal Stakeholders?
    14. Summary
    15. Reference
13. Chapter 6. Using Agile Concepts for UX Teams
    1. Introduction
    2. Creating a User Experience Backlog
    3. Recurring User Testing
    4. Breaking the Work in to Smaller Pieces
    5. Constant Feedback and Iteration
    6. Recurring Events and Rituals
    7. No Design Divas or Heroes
    8. Focusing on Communication Over Documentation
    9. Thinking and Communicating in Terms of User Stories
    10. Defining Acceptance Criteria
    11. Using Less Up-Front Design
    12. Summary
14. Index