AI Can Improve How
Humans and Robots Work
The modern warehouse represents the frontier of human-robot collaboration.
By Benedict Jun Ma and Maria Jesus Saenz
WAREHOUSE AUTOMATION IS BOOMING AS
companies ramp up their use of robotics to deliver the
lightning-fast logistics services required to meet today’s
market demands. Teams of humans and robots will
grow only more commonplace in these settings. By
2028, 80% of warehouses and distribution centers will
deploy some form of robotics and/or warehouse
automation, according to market research rm Gart-
ner.
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But while these collaborations have improved
operational performance, they are a long way from real-
izing their full potential.
Amazon, a company on the leading ...