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AI Can Improve How Humans and Robots Work
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AI Can Improve How Humans and Robots Work

by Benedict Jun Ma, Maria Jesus Saenz
July 2025
Intermediate to advanced
8 pages
20m
English
MIT Sloan Management Review
Content preview from AI Can Improve How Humans and Robots Work
most notable application being collaborative order pick-
ing. The success of Amazon Robotics has popularized
robotic mobile fulllment systems, which have become
mainstream in modern e-commerce fulllment. In
these systems, AGVs are assigned to transport racks and
humans are responsible for picking order items at sta-
tionary workstations. This arrangement signicantly
improves warehouse productivity, and it is scalable,
since the number of robots and racks in use can be
adjusted as needed. Recently, HRC has also gained trac-
tion in the sorting process. Deppon Logistics has imple-
mented a robotic sorting system in its distribution cen-
ters to increase throughput capacity.
4
In this setup,
robots receive parcels or ...
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Publisher Resources

ISBN: 53863MIT67104