Chapter 20. For Your Business Communication Needs
The Internet facilitated video conferencing, the display of interactive presentation, and multichannel communication for even inexperienced users. Businesses rely on communication more today than ever before, and the methods of communication have become easier as well. Chat has proved to be an invaluable tool for the IT industry—not just simple chat, but chat with extras, such as file sharing, whiteboards, and so on. Beyond chat applications, the Web is also a good place for message alert systems, system monitoring, and other network administration activities.
Of course, software packages are available that do all of these things for you out of the box. What would lead a company or individual to build this type of application from scratch when the software is available and easy to purchase? The desire for new innovations within the program, or the need to customize it. The browser can act as a suitable platform for this type of application, as long as the developer is not concerned with accessibility or supporting older browsers.
Warning
Up to this point, I have provided coding solutions that are both accessible and supportive of older browser clients. There comes a time, however, when this is no longer a possibility, and that happens once you commit to building an application on the Web that requires more sophisticated techniques. This type of Web 2.0 application simply will not function in anything but the most modern, graphical browsers. ...
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