INDEX

Please note that index links point to page beginnings from the print edition. Locations are approximate in e-readers, and you may need to page down one or more times after clicking a link to get to the indexed material.

40 Plus organization, 270

360/180-degree surveys, 215, 244

911 calls, 290

A

absenteeism, 246–247

ACA (Affordable Care Act), 59–60, 108, 187, 287–288

accident reporting, 298–301

accountability, organizational, 91–92

accounting department, 95

achievement awards, 185, 262

acronyms, list of, 337–357

ADA (Americans with Disabilities Act), 47–51, 109, 204, 284–285

ADA HR policy, 97–98

ADAAA (Americans with Disabilities Act Amendments Act), 47–51, 97–98, 285

ADDIE (Assessment, Design, Development, Implementation, and Evaluation), ...

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