Chapter 5: Salesforce AI for Industry Clouds

This chapter will cover how Einstein has been brought into Salesforce's various industry clouds, including the Health, Financial Services, Manufacturing, Consumer Goods, and Nonprofit Clouds. As most of these features have been created using other elements rather than being unique, this is more of a showcase for how Einstein features can be used than a discussion of new technical material.

In this chapter, we're going to cover the following main topics:

  • Introducing Einstein for Industry Clouds
  • Using Health Cloud Einstein
  • Implementing Financial Services Cloud Einstein
  • Working with Manufacturing Cloud Einstein
  • Optimizing with Consumer Goods Cloud Einstein
  • Analyzing with Non-profit Cloud Einstein

Get Architecting AI Solutions on Salesforce now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.