10Tencent: Using Artificial Intelligence To Power WeChat And Healthcare

Tencent is a Chinese multinational internet-services and technology conglomerate. Today, Tencent's success in gaming and social media has made it one of the most valuable technology companies in the world. It is probably best known for its WeChat app, a mobile messenger service with social, picture sharing and pay functions. It's the largest social media platform in the world, with over 1 billion active monthly users.

Tencent has a huge number of interests stretching across industries from banking and real estate to space exploration and healthcare, but its focus is always the application of new technology. It is particularly prominent in the gaming and entertainment fields. This is probably why the motto of Tencent AI Lab is “Make AI Everywhere”.1

How Does Tencent Use Artificial Intelligence?

Tencent invests aggressively in artificial intelligence (AI) start-ups when it finds technology that can drive efficiency in any of its myriad business activities. In 2017, it made the highest number of US AI-related investment deals of any of the Chinese giants.2

It has particularly stood out for the advancements it has made in facial recognition technology. This is so advanced that in three Chinese provinces, citizens are allowed to verify their identity through WeChat digital ID cards, rather than having to carry physical cards.3

The technology is also used in its video games. Amid public concern in China that ...

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