Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution

Acknowledgments

WHEN PEOPLE ASK ME WHAT I enjoy about the consulting profession, I answer without hesitation, “The fun and convenient air travel.” Well, of course that's not really what I say. What I do love about my job is the fact that every time the phone rings with a prospective client, it could be anyone from any industry, in any part of the world, reaching out from the other end of the line. Since launching The Senalosa Group, I've had the pleasure of working with a broad array of organizations, including: prestigious companies in the Fortune 100 here in the United States, small nonprofits in the developing world, and government organizations on several continents. All have been kind enough to tell me (and later show me via Scorecard results) that I helped them in some way, and I'm gratified by that. But, as I quickly point out to them, it is I who should be expressing gratitude—for the opportunity to work with dedicated professionals who are as eager as I to expand the boundaries of Balanced Scorecard knowledge. Outlined below are some of the many people I've had the honor to work with and learn from; individuals whose lessons and insights extensively shaped this book.

From NOW Foods, my thanks to Beth Pecenka, Al Powers, El Richard, Jim Emme, Michael Lelah, Dan Richard, Don Wilbur, and Randy Kjell. Their commitment to excellence and integrity is truly inspiring. At Breg (right here in San Diego County) I'd like to thank CEO Brad Lee for his enthusiasm and drive. Working ...