book

Be Different!

Name: Be Different!
Author: Stan Silverman
ISBN: 9781949991758

by Stan Silverman

November 2019

Intermediate to advanced

288 pages

5h 5m

English

Business Expert Press

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Acknowledgments
My Journey
Introduction
Part 1 The Importance of Leadership to Building a Thriving Business
Chapter 1-1 What Makes an Effective Leader?
Chapter 1-2 Emotional Intelligence is a Key Leadership TraitChapter 1-3 Set the Right Tone at the Top and Nurture the Right Organizational CultureChapter 1-4 Always Lead Your Organization with the Highest Level of Ethics and IntegrityChapter 1-5 Lessons Taught by the Challenger Space Shuttle DisasterChapter 1-6 How to Earn Employees’ Trust and Build a High-Performance TeamChapter 1-7 To Improve Your Effectiveness, Relate to Your EmployeesChapter 1-8 The ABCs of Decision MakingChapter 1-9 Don’t Micromanage Employees. Empower and Hold Them Accountable for ResultsChapter 1-10 To Give Employees the Best Chance to Grow, Push Them Outside of Their Comfort ZoneChapter 1-11 Traits to Look for When Hiring PeopleChapter 1-12 Hire Employees with Common Sense and Good Critical JudgmentChapter 1-13 Whistleblower Hotlines: A Valuable Resource for Employees, CEOs, and BoardsChapter 1-14 Assessing Employee Performance and Sharing FeedbackChapter 1-15 Do You Have a Tyrant Reporting to You?Chapter 1-16 Staff Unit Leaders: Don’t Adopt Policies That Micromanage Line Operating or Other Staff UnitsChapter 1-17 When Asked About Changing a Policy That Doesn’t Make Sense, Don’t Respond “Well, That’s Just the Way It Is”Chapter 1-18 Not Getting What You Need from a Corporate Staff Unit?Chapter 1-19 Set Realistic Goals to Drive Earnings GrowthChapter 1-20 Sometimes, Bad Things Happen, Regardless of Your Tone at the TopChapter 1-21 Do Your Employees See Your HR Department as a Friend or Foe?
Part 2 Building Competitive Advantage
Chapter 2-1 Understand Your Competitive Position
Chapter 2-2 Become the Preferred Provider to Your Markets—The Holy Grail of Any BusinessChapter 2-3 Provide a Great Customer ExperienceChapter 2-4 Treat Customers Like You Would Like To Be TreatedChapter 2-5 In Business, Good Is the Enemy of GreatChapter 2-6 Andy Grove Was Right. Only the Paranoid SurviveChapter 2-7 Continuous Improvement Is a Timeless PhilosophyChapter 2-8 Don’t Tell Me It Can’t Be Done!Chapter 2-9 Break Paradigms to Build Competitive AdvantageChapter 2-10 Winning in a Competitive MarketplaceChapter 2-11 When Making Decisions, “Avoid Going to Abilene”Chapter 2-12 To Improve Results, Benchmark Sister Operations
Part 3 Advancing Your Career: Get Out of Your Comfort Zone. You Never Know Where the Future Will Take You
Chapter 3-1 Be Different Than Your Peers
Chapter 3-2 How to Build Your Personal BrandChapter 3-3 Selling Your Ideas Is the Key to Professional AdvancementChapter 3-4 Successfully Navigate Office PoliticsChapter 3-5 Never Violate the Trust That Others Have in YouChapter 3-6 Dealing with Toxic People in the WorkplaceChapter 3-7 Want to Learn CEO Skills? Become an EntrepreneurChapter 3-8 Be Aware of the Unintended Consequences of Your DecisionsChapter 3-9 Push Through Your Self-Perceived LimitationsChapter 3-10 A Lesson in the Power of NetworkingChapter 3-11 Learn How to Mitigate Risks and Deal with FailureChapter 3-12 Be an Effective NegotiatorChapter 3-13 You Are Now Unemployed. What Should You Do?Chapter 3-14 Interviewing for a CEO Position? Be Prepared to Respond to These Five QuestionsChapter 3-15 Your First 100 Days as the New CEOChapter 3-16 Get Out of Your Comfort Zone, Take Risks, Fly High, and Never Compromise Your Ethics or Integrity
Part 4 We Can Learn from Leaders Who Are Excellent Role Models, and from Those Who Are Not

Chapter 4-1 Leadership, Teamwork, and Athletics
Chapter 4-2 Lessons from a Record-Setting NCAA Basketball GameChapter 4-3 We Should All Possess the Leadership Traits of Colonel Joshua ChamberlainChapter 4-4 Amtrak’s Joe Boardman—Out in Front When Tragedy HitsChapter 4-5 Saxbys: Servant Leadership Pays DividendsChapter 4-6 Leadership Lessons from The Imitation GameChapter 4-7 Turing Pharmaceuticals: Avoid Behavior That Will Come Back to Haunt YouChapter 4-8 Mylan N.V. There Are Consequences to Acting Like a MonopolistChapter 4-9 Flint Michigan Water Crisis: A Failure in LeadershipChapter 4-10 Wells Fargo Scandal: Failures in Leadership, Management, and Corporate GovernanceChapter 4-11 Volkswagen Employees Responsible for “Dieselgate.” Where Was Your Legal, Ethical, and Moral Compass?Chapter 4-12 Lessons from the Theranos DebacleChapter 4-13 Massey Energy Mine Disaster: Leaders Have a Responsibility to Keep Their Employees SafeChapter 4-14 To Maximize Shareholder Return, Treat Stakeholders the Right WayChapter 4-15 Learn How To Be an Inspiring Leader
In Closing
About the Author

Content preview from Be Different!

CHAPTER 1-1

What Makes an Effective Leader?

Figure 1-1 Setting the right tone at the top and nurturing the right culture are fundamental to any organization’s success.

Photo: Warchi Collection/Getty Images

I have worked for some very effective leaders who have inspired me and my colleagues to achieve beyond expectations. I have also worked for so-called leaders who were not very effective. I have learned much from both. Thinking about my experiences, effective leaders have the following characteristics. They:

Set the Tone at the Top and Nurture the Right Culture

CEOs set the tone at the top, which embodies the organization’s ethical standards. ...

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Be Different!

by Stan Silverman

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.