Chapter 26. The Crisis and the Creative

If you polled my team about my daily agenda, they’d say, “He’s either running to meetings or in meetings.” Glancing at my calendar confirms this: 14 meetings this coming Monday—double-booked for five of them. Sweet.

Yes, I go to meetings all day, but it’s more than that. I’m also managing a constant, distracting flood of interesting decisions that find me no matter where I’m sitting. When they arrive, I must make an instant prioritization call: Crisis or Creative?

A Spectrum for Everything

This will be the third chapter where I’ve described prioritization. The Taste of the Day describes how I deal with tactics, identifying and recording tasks that need to be done, as well as a system for punting tasks that are lingering aimlessly. The Trickle List goes strategic and imparts direction for my day: what are the daily investments I want to make in my people and myself?

The Crisis and the Creative is less a system and more a mental model for all of the work on my plate. It’s similar to The Taste of the Day in that it’s a lens by which I look at the health of everything I’m responsible for. The model looks like this:

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As my day moves by in a rapid progression of people, tasks, and meetings, I often need to stop and make a snap decision regarding whether or not to engage in whatever is sitting in front of me. In that moment, I place this thing in the model ...

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