References
(2003) 'Benchmarking information technology investment and benefits extraction', Benchmarking: An International Journal, 10(4): 414–23.
, and(2001) 'Value creation in e-business', Strategic Management Journal, 22(6): 493–520.
and(1993) 'Frito-Lay Inc. Strategic transition (A)', Harvard Business School Case Study, Boston, MA.
(2002) Information Systems Development: Methodologies, Techniques and Tools, 3rd edition, London: Pearson Education.
and(1998) 'Financial appraisal and the IS/IT investment decision making process', Journal of Information Technology, 13(1): 3–14.
and(1998) 'Evaluating information systems in small and medium-sized enterprises: Issues and evidence', European Journal of Information Systems, 7(4): 241–51.
, and(2004) Exploring Strategic Change, 2nd edition, Harlow: Pearson Education.
and(1998) Implementing SAP R/3 – How to Introduce a Large System into a Large Organisation, 2nd edition, Greenwich, CT: Manning Publications.
, and(1991) 'Firm resources and sustained competitive advantage', Journal of Management, 17(1): 99–120.
(1998) Rapid Information Systems Development: Systems Analysis and Systems Design in an Imperfect World, Maidenhead: McGraw-Hill Education.
and(2000) Turning Lead ...
Get Benefits Management: Delivering Value from IS & IT Investments now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.