IntroductionDescriptors and IdentifiersNames and titlesMiddle names, initials, and maiden namesForeign namesAgesMarital status and childrenRaceNumbers, Capital Numbers, Punctuation Marks, and Web SitesNumbersCapital numbersPunctuation marksWeb sitesLanguage—Using the Best WordsAvoiding abbreviationsContractionsEliminating long wordsConjunctionsPrepositionsPronounsAdjectives and adverbsAvoiding clichésGood grammar and some exceptionsLanguage—Using the Best PhrasingActive and passive voicesModifying phrasesAvoiding relative clausesVerbsBe …ing verbsPresent tensePresent perfect tenseMixing tensesSays and related verbsAttribution, Quotes, Time, Transitions, and LocationsAttributionUsing quotesExpressing timeTransitionsLocationsPeople, not persons