References and Resources


  1. Argyris, Chris. Knowledge for Action: A Guide to Overcoming Barriers to Organizational Flawed Change. San Francisco: Jossey-Bass, 1993.
  2. ———. Flawed Advice and the Management Trap: How Managers Can Know When They're Getting Good Advice and When They're Not. New York: Oxford University Press, 2000.
  3. Bloom, Benjamin S. Taxonomy of Educational Objectives. Boston: Allyn and Bacon, 1984.
  4. Caffarella, Rosemary S., and Sandra Ratcliff Daffron. Planning Programs for Adult Learners: A Practical Guide. San Francisco: Jossey-Bass, 2001.
  5. Carey, Kevin. The End of College: Creating the Future of Learning and the University of Everywhere. New York: Riverhead Books, 2015.
  6. Chan, Janis Fisher. Designing and Developing Training Programs. Pfeiffer Essential Guides to Training Basics. San Francisco: Pfeiffer, 2010.
  7. Conant, Douglas R., and Mette Norgaard. TouchPoints: Creating Powerful Leadership Connections in the Smallest of Moments. San Francisco: Jossey-Bass, 2011.
  8. Conley, Chip. Peak: How Great Companies Get Their Mojo from Maslow. San Francisco: Jossey-Bass, 2007.
  9. Cummings, Thomas G., ed. Handbook of Organization Development. Los Angeles: Sage Publications, 2008.
  10. Gupta, Kavita, Catherine M. Sleezer, and Darlene F. Russ-Eft. A Practical Guide to Needs Assessment. 2nd ed. San Francisco: Pfeiffer, 2007.
  11. Hess, Edward D. Learn or Die: Using Science to Build a Leading-Edge Learning Organization. New York: Columbia University Press, 2014.
  12. Hodell, Chuck. ...

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