Building Safer Technology: A Field Guide to Failing Well
by Yonatan Zunger, Lea Kissner, Neil Coles, Juan Pablo Hernandez, Harmony Mabrey, Phillip Misner
8 Organizations and Structure
Safety fields are notoriously difficult to work in. We spend much of our time looking at broken things (if they’re not broken, we should be looking at something else), thinking about the impact of those broken things (if you don’t realize what they mean to real people, you’re unlikely to make good decisions about them), and having tough conversations about how best to fix them. Building a supportive and effective home base is critical to making the rest of our plans possible.
Some principles are common to building and running any effective team, such as psychological safety.1 Other factors are specific to running teams dedicated to safety fields and are far less discussed, such as field-specific structure, culture, ...
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