They were words I would never forget: “John, I didn’t know what I was supposed to be doing, I didn’t know where we were going, and I certainly didn’t know how I was helping us get there.” Years later, I still replay this moment often. It serves as a poignant reminder from a former team member that leadership is not a blind pursuit. This is precisely where the idea for this book began.

The opportunity to transition from a sales role to running a division within the company presented itself to me in 2014. The new role came with the added responsibility of managing other people. After just one year, frustration set in. Like all young, hungry, and eager professionals, I had grandiose ideas and expectations, most of them revolving around ...

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