CHAPTER 3
Understanding Your Users
With any BI deployment, there are different groups of users, all with distinct information and functional needs. The ways they want to access BusinessObjects XI will also vary. One group of users may be logged in to InfoView 90 percent of the workday and will actively ask for more data, more resources, faster query time, and more functionality. Another group may never directly log in to InfoView yet will make decisions from data delivered through BusinessObjects XI, whether via a pushed e-mail report, a spreadsheet populated from Live Office, or data quoted by an analyst. Both groups of users are your customers, ...
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