book

Catastrophic Impact and Loss

Name: Catastrophic Impact and Loss
Author: Kevin D. Burton
ISBN: 9781466504653

by Kevin D. Burton

October 2012

Intermediate to advanced

348 pages

9h 35m

English

CRC Press

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Cover
Half Title
Title Page
Copyright Page
Table of Contents
Preface
Acknowledgments
About the Author
1 The Postmodern Impact Assessment and Problems of the Mind
1.1 Key Terms1.2 Objectives1.3 Overview: Risk and Impacts1.3.1 Why Risk Assessments and Impact Assessments Are Different1.3.2 Approaching the Impact Assessment1.4 Evolution of Impacts1.4.1 Susie’s Lemonade Stand1.4.1.1 The First 30 Seconds1.4.1.2 The Second 30 Seconds1.4.2 A Fundamental Flaw1.4.2.1 Failure to Understand Breadth1.4.2.2 Failure to Align with Internal Organizational Values and External Laws and Regulations1.4.2.3 A Lack of Larger Order and Taxonomy of Impacts as Well as Their Deviations1.4.3 A Larger Problem1.5 Reconsidering the Impact Analysis and Problems of the Mind1.6 Objects and Critical Thinking: Apple, Cabinets of Curiosity, and a Dark Nostalgia1.6.1 Objects in the Digital Age1.6.2 Objects in Japan Today: A Different Worldview1.6.3 Objects in the Age of Enlightenment1.6.4 Applying Seba’s Curiosities to Impact Assessments1.6.5 A Dark Nostalgia1.7 Conclusion1.8 QuestionsEndnotes
2 Five Guiding Principles for Postmodern Impact Assessments
2.1 Key Terms2.2 Objectives2.3 Overview: A Fundamental Flaw and the Five Guiding Principles2.4 Looking Deeper at the Evolution of Impacts2.4.1 Postmodernism and the Evolution of Impacts2.4.2 Other Problems Surrounding Impact Assessments2.5 The BP Oil Spill of 2010: A Postmodern Failure2.6 Stakeholders in an Impact Assessment2.7 Five Guiding Principles for Postmodern Impact Assessments2.7.1 Understanding the Second Phase in an Emergency Management Program: Conducting a Potential Impact Assessment2.7.2 The Second Phase—Five Guiding Principles for Postmodern Impact Assessments2.7.2.1 The First Box—Establish the Impact Horizon2.7.2.2 The Second Box—Align Measures to Core Values2.7.2.3 The Third Box—Consider and Align National and State Laws and Industry Regulations2.7.2.4 The Fourth Box—Apply Rigorous Data Analysis2.7.2.5 The Fifth Box—Document Deviations and Overrides2.7.3 Summary of the Five Principles of Potential Impacts Analysis2.8 Revisiting: Postmodernism, Revolution, and the Public Sector2.9 Summary2.10 QuestionsEndnotes

3 The First Principle: Establish the Impact Horizon
3.1 Key Terms3.2 Objectives3.3 Overview: A Fundamental Flaw and the Impact Horizon3.4 Taking a Wide-Angle View of Potential Impacts3.4.1 Impacts and Criticality3.4.2 The Impact Horizon and Public Perception3.5 The Amazon Cloud Computing Outage of 20113.6 The Importance of Stakeholders and Establishing the Impact Horizon3.6.1 The Business Continuity Perspective3.6.2 The Emergency Management Perspective3.6.2.1 The Stafford Act and Emergency Management3.6.3 The Counterterrorism Perspective3.7 The Public/Private Impact Horizon—Mixed Impacts from the 2008 Financial Crisis3.8 Delivering the Impact Horizon3.9 Summary3.10 QuestionsEndnotes
4 The Second Principle: Align Impact Measures to Core Values
4.1 Key Terms4.2 Objectives4.3 Overview: An Underlying Problem and the Alignment to Core Values4.4 Postmodern Culture and the Importance of Messaging from the Core during a Crisis4.5 Hurricane Katrina, August 2005: Off Message and Off Mission4.6 The Joplin, Missouri, Tornado of 2011: Off Message and Off Mission4.7 The Oslo Terror Attacks: On Message and On Mission4.8 In the Private Sector—Core Values and Measurable Impacts4.9 Delivering Alignment to Core Values4.10 Why the Second Principle Matters4.11 Summary4.12 QuestionsEndnotes
5 The Third Principle: Consider and Align National and State Laws and Industry Regulations
5.1 Key Terms5.2 Objectives5.3 Overview: Addressing Underlying Problems with Federal and State Laws and Industry Regulations5.4 The Third Principle and the Private Sector5.4.1 Standards and Regulations5.4.2 In the Business Arena5.4.3 In Healthcare5.4.4 New Orleans, August 23, 2005—Katrina5.4.5 Know the Terrain5.4.6 HIPAA 50105.4.7 NCPDP5.4.8 The Dodd-Frank Act5.5 Deliverables in Compliance with the Third Principle5.6 Postmodern Culture: Legal Challenges and the Regulatory Climate5.6.1 About Posse Comitatus5.7 Why the Third Principle Matters5.8 Summary5.9 QuestionsEndnotes
6 Taking a Second Look at the Third Principle
6.1 Key Terms6.2 Objectives6.3 Overview6.4 Hurricane Irene, 2011: A Case Study in Legal Action and Regulatory Response6.4.1 Hurricane Irene—On Message6.4.2 The Tale of Two Hurricanes—A Critical Comparison6.5 The Backdrop—A Nation in Conflict over Freedom and Safety6.5.1 Applying Resources to Irene Based on Potential Impacts While Following the Third Principle6.5.2 A Thorny Problem6.5.3 A Low-Profile, Highly Tactical Response6.5.4 Negative Public Perception6.5.5 Changes in the Military Structure6.5.6 In Summary: Irene and Other Impacts6.6 Summary6.7 QuestionsEndnotes
7 The Fourth Principle: Apply Rigorous Data
7.1 Key Terms7.2 Objectives7.3 Overview: Applying the Second and Third Principles and Creating a Range of Criticality Values Based on a Logical Order and a Common Taxonomy7.4 The Impact Assessment as a Business Case7.5 Establishing Ranges of Criticality Values Using Logic and the Weighted Scores7.5.1 Getting Started with Data Normalization in the Weighted Criticality Score Values7.6 The Range of Criticality Score Values and the Placement of Objects in the Range7.6.1 Create a Range of Criticality7.6.2 Apply the Weighted Score to Individual Objects7.7 Applying Common Logic7.7.1 Core Objects and Metadata7.8 Applying a Common Taxonomy7.8.1 A Proposed Taxonomy Framework7.8.1.1 Location7.8.1.2 Superstructure Systems7.8.1.3 Functions7.8.1.4 Processes7.8.1.5 Subprocesses, People, and Applications7.8.1.6 Finding the Point of Measure7.9 Using Big Data to Create Ranges of Criticality—A Better Approach7.9.1 Generating the Weighted Score and Ranges of Criticality with Big Data7.9.2 The Set of Objects as Big Data7.9.3 What Is an Object, and How to Determine Criticality Based on the Conjunction of Expert Interviews and Big Data7.9.4 Back to the Weighted Score and the Rigorous Application of Data7.9.5 Creating a Range of Criticality Based on Big Data7.10 Summary7.11 QuestionsEndnotes
8 The Fifth Principle: Document Deviations and Overrides
8.1 Key Terms8.2 Objectives8.3 Overview: Documented Deviations and Overrides8.4 Why Deviations and Overrides Occur8.5 Personal Biases8.6 Expert Opinion8.7 Cultural Issues8.7.1 International Law8.7.2 Cultural Perspectives: India8.7.3 Cultural Perspectives: Japan8.7.4 Cultural Perspectives: Israel8.7.5 International Finance8.8 Summary8.9 QuestionsEndnotes
9 Into the Uncanny Valley
9.1 Key Terms9.2 Objectives9.3 Overview: Potential Impact Assessments and Realism9.3.1 A Larger Problem9.3.2 Realism9.4 The Clear Choice during Turbulent Times9.4.1 The Choice9.5 The Uncanny Valley9.5.1 Studies in the Uncanny Valley9.5.2 The Otaku’s Curation of the Uncanny9.5.3 The 2011 Tōhoku Earthquake9.5.4 The Unexpected Impact—A Sea of Debris9.5.5 Insurrections and Earthquakes9.6 The Ethical Choices We Must Make9.7 Shepherding the Organization through the Uncanny Valley9.8 Conclusion9.9 QuestionsEndnotes
Index

Content preview from Catastrophic Impact and Loss

ABOUT THE AUTHOR

Kevin D. Burton has been an active practitioner of the business continuity and disaster recovery disciplines since 1994. As a senior consultant at one of the “big two” disaster recovery consultancies, he had the responsibility of servicing the unique needs of E-businesses and highly mature n-tiered application architecture frameworks in the late 1990s. During this period, his clients included May Company Stores, Cattelus Corporation, Sun America Financial, Homestore.com, Dole Foods, Science Applications International Corporation (SAIC), and PeopleSoft.

In 2001, he was an advisor to the CEO of Toyota Motor Sales as an expert in information technology strategy and governance with respect to business continuity and disaster recovery. ...

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Catastrophic Impact and Loss

by Kevin D. Burton

ABOUT THE AUTHOR

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