About the Technical Reviewers
Jason Ball currently works for Compass Business Solutions, a learning partner of Cisco. Compass specializes in teaching Collaboration related courses including CIVND 2. He holds many certifications, most of which are with Cisco. His current certifications with Cisco include CCNA Route/Switch, CCDA, CCSI, CCNA Video, CCNA Voice, CCNA Collaboration, CCNP Voice, CCNP Collaboration, CSE, LVCI, BACI, Cisco Video Network Specialist, and TVS Certified Specialist.
Michelle Plumb is a full-time Cisco Certified Systems Instructor (CCSI). She has 26+ years of experience in the field as an IT professional and telecommunications specialist. She maintains a high number of Cisco, Microsoft, and CompTIA certifications, including ...
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