Introduction

Welcome to CCNA Collaboration! As the evolution of Voice over IP continues, Cisco has taken deliberate initiatives to further integrate and adapt communications technologies to change how we work, or create products to adapt to how we want to work. First with comprehensive support for video telephony, and now with an equally focused commitment to rich-media collaboration, CCNA Collaboration now represents a more complex set of hardware and software and consequently a larger and more challenging curriculum.

In June 2008, Cisco announced new CCNA specialties, including CCNA Security, CCNA Wireless, and CCNA Voice. These certifications, released 10 years after the initial CCNA, represented Cisco’s growth into new and emerging industries. ...

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