Chapter 6

Cisco Solution for Converged Collaboration

This chapter covers the following topics:

Introduction to Cisco Endpoints: This topic will introduce the various Cisco voice and video endpoints available on the market today, including UC phones, soft clients, and Telepresence endpoints.

Introduction to Cisco Call Control: This topic will introduce the Cisco infrastructure that can be used for call control in a Collaboration solution, including the Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Expressways, and Webex Control Hub.

Introduction to Cisco Applications: This topic will introduce common Cisco infrastructure applications that enhance the user experience in a collaboration deployment, including ...

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