Chapter 19

Configuring Globalized Call Routing in Cisco Unified Communications Manager

This chapter covers the following topics:

Call Routing and Path Selection: This topic will examine Cisco Unified Communications Manager call-routing tools, such as route patterns, SIP route patterns, route groups, and route lists.

Digit Manipulation: This topic will explain how translation patterns, route patterns, and transformation patterns are used in the Cisco Unified Communications Manager to manipulate the dial plan when necessary.

Continuing the same thread of call routing discussed in the preceding chapter, this chapter discusses two other very important aspects to call routing. The idea of a globalized call-routing plan is to implement tools that ...

Get CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.