Part VI
Collaboration Applications
This part covers the following topics:
Chapter 23, Understanding Cisco Unity Connection: This chapter will introduce the Cisco Unity Connection application in a Cisco Unified Communications solution. Topics will include integration, system settings, call handlers, call routing, distribution lists, authentication rules, and dial plan.
Chapter 24, Cisco Unity Connection End-User and Voice Mailbox: This chapter will explain how to configure different components within a Cisco Unity Connection application. Topics covered in this chapter will include Cisco Unity Connection end-user templates, Class of Service, password settings and roles, transfer rules and greetings, call actions, message actions and caller input, ...
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